Support
Support
Effective
Need help with Scandal & Fortune? Email support@turnloop.games. We read every message and aim to get back to you as soon as we can.
Quick answers
- Purchases & refunds: in-app purchases are handled by Apple or Google. Request refunds through Apple’s self-service refund flow or Google Play’s refund process. See the Game Terms.
- Delete your account: at turnloop.games/account-deletion (and, once the game is available, in-game via Settings → Delete account).
- Report a player: use the in-game report option; we review reports.
- Odds for randomised items: see the Probability Disclosures.
- Privacy: see the Privacy Policy; privacy requests to privacy@turnloop.games.
Playing responsibly
Scandal & Fortune is for entertainment. It offers optional in-app purchases of virtual items that have no real-world value, and it is not gambling. To manage spending, use the device-level purchase controls on iOS (Screen Time / Ask to Buy) and Google Play (parental controls / require authentication for purchases). If you are concerned about how much you or someone in your family is spending, contact support@turnloop.games.
Contact
TurnLoop Games, Inc.251 Little Falls Drive
Wilmington, New Castle County
Delaware 19808
United States