Legal

Game Terms (EULA)

Effective 31 May 2026

This End-User Licence Agreement (“Agreement”) is a binding contract between you and TurnLoop Games, Inc. (“TurnLoop,” “we,” “us”) governing your download, access to, and use of the mobile game Scandal & Fortune and any related online services, updates, and content (together, the “Game”). By downloading, installing, or playing the Game, you agree to this Agreement and to our Privacy Policy. If you do not agree, do not download, install, or play the Game.

Plain English: this is the agreement for the game. It is separate from the website Terms of Service, which govern only the corporate website.

1. Eligibility and age

• The Game is rated 13+ and is not directed to children under 13. You may not create an account or play if you are under 13.
• If you are between 13 and the age of majority where you live, you confirm that a parent or legal guardian has agreed to this Agreement on your behalf where local law requires.
• Some features and some countries carry a higher minimum age. Where the Game is offered at 18+ in a storefront (for example, Brazil), you must meet that age; in Brazil, the randomised-card mechanic is also turned off for installs from that storefront.
• We provide the Game’s core functions under this contract, not on the basis of consent, except where this Agreement or the Privacy Policy says consent applies.

2. Licence grant

Subject to this Agreement, TurnLoop grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use one copy of the Game on a device you own or control, for your own personal, non-commercial entertainment. TurnLoop and its licensors retain all right, title, and interest in the Game. No rights are granted except as expressly stated.

3. Things you agree not to do

You agree not to, and not to enable others to:

• copy (except as the Game normally permits), modify, translate, or create derivative works of the Game;
• reverse-engineer, decompile, or disassemble the Game, except to the extent applicable law expressly permits despite this limitation;
• cheat, use bots, automation, memory editors, modified clients, or exploits, or tamper with gameplay, currency, randomisation, leaderboards, or anti-cheat systems;
• access the Game other than through the interfaces we provide; or
• sell, rent, lease, sublicense, or commercially exploit the Game or any part of it.

4. Virtual items and virtual currency

• The Game includes virtual currency (“coins,” “seals,” and any future in-game currencies) and virtual items (including collectable cards). These are a limited licence to use a feature of the Game — you do not own them.
• Virtual currency and items have no monetary value, are not your property, cannot be redeemed for real money, and cannot be sold, transferred, or exchanged outside the Game except where the Game expressly provides for it.
• They are non-refundable except where a refund is required by applicable law or platform policy. You may lose access to them if your account is closed, suspended, or deleted, or if the Game is discontinued.
• We may manage, regulate, modify, or remove virtual currency and items, including their availability or in-game pricing, at any time, provided we do not deprive you of items you have already lawfully purchased except as permitted by law.

5. Purchases, billing, and refunds

In-app purchases are sold and processed by the platform — Apple App Store (StoreKit) or Google Play (Play Billing) — under that platform’s terms. We do not receive your full payment-card details. Prices include applicable taxes where required. Refunds are handled through the platform’s refund process (Apple’s self-service refund flow or Google Play’s refund policy). If you are a consumer in the EU, UK, EEA, or another jurisdiction with mandatory consumer-refund rights, those rights are not affected by any “final sale” language. You are responsible for purchases made through your account and device.

6. Randomised items (loot boxes) and odds disclosure

Some collectable cards are randomised virtual items obtained through gameplay milestones, which can be reached using in-game currency that may be purchased. We disclose the odds: the probability of receiving each type of randomised card will be published on our Probability Disclosures page and shown in the Game before you make any real-money purchase of currency that feeds the randomised mechanic. Randomised rewards are random within the disclosed odds; past results do not change future odds except where a published “pity” or ceiling mechanic applies.

7. Your account, display name, and conduct

• You are responsible for activity under your account and for keeping your login (Guest, Facebook, Sign in with Apple, or Google) secure.
• Display name. By default, the Game shows you to other players under an assigned codename (for example, SilverFox#4821). You may optionally choose to display your social-login real name to other players; this is off by default and you can turn it off again at any time. We do not offer free-text custom names.
• If you turn on real-name display, other players you compete against — including players who raid you — will see your real name.
• Social features. Raids, sabotage, “revenge,” and preset-emoji reactions are part of the Game. Use them within the Game’s rules and not to harass, threaten, or harm other players. There is no free-text chat.
• Reporting. You can report another player from within the Game (a structured report, no free text). We review reports and may act on them.

8. Suspension and termination

We may suspend, restrict, or terminate your access or account if you breach this Agreement, cheat or exploit, harm other players or the Game, or where required by law or platform policy, and we may reclaim a codename or inactive identifier. You may stop using the Game and delete your account at any time (Section 10). On termination, your licence ends and you may lose access to your account, progress, and virtual items, except where the law requires otherwise. Sections that by their nature should survive (ownership, disclaimers, liability limits, dispute resolution, governing law) survive termination.

9. Updates and changes to the Game

We may update, change, or discontinue the Game, features, or content (for security, legal, platform, or operational reasons). We are not obliged to keep any particular feature available. Where a change materially reduces a feature you have paid for, we will act consistently with applicable consumer law.

10. Account deletion and data

You can delete your account and associated personal data on the web at turnloop.games/account-deletion, without reinstalling; once the Game is available you will also be able to delete it in-app (Settings → Delete account). When you request deletion, your account is disabled immediately; you have 14 days to cancel; if you do not, your data is permanently deleted, completing no later than 30 days after your request, subject to narrow legal retention exceptions. See the Privacy Policy and the Account Deletion Notice for details.

11. Competitive features

If and when the Game offers leaderboards, tournaments, or other competitive events: you agree to compete fairly and not to manipulate rankings; anti-cheat and ranking-integrity measures apply; prizes, where offered, are virtual rewards only unless a specific event’s official rules state otherwise; and any event offering a real-world or prize-framed reward will have its own published official rules, which, where a platform requires it, will state that the platform is not a sponsor of and is not involved in the event.

12. Disclaimers

To the maximum extent permitted by law, the Game is provided “as is” and “as available,” without warranties of any kind, express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not warrant that the Game will be uninterrupted, secure, or error-free. Nothing in this Section removes warranties or rights that applicable law does not allow to be excluded — in particular, mandatory consumer guarantees in the EU, UK, EEA, and other jurisdictions remain in force.

13. Limitation of liability

To the maximum extent permitted by law, TurnLoop will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, profits, or goodwill, arising out of or relating to the Game. To the maximum extent permitted by law, TurnLoop’s total liability for any claim relating to the Game will not exceed the greater of the amount you paid us for the Game in the 12 months before the claim, or US $50. These limits do not apply to liability that cannot be limited or excluded under applicable law (including, for consumers, liability for death or personal injury caused by negligence, fraud, or breach of non-excludable statutory rights).

14. Indemnification (non-consumer users)

If you use the Game other than as a consumer, you agree to indemnify TurnLoop against claims, damages, and reasonable legal costs arising from your breach of this Agreement, your misuse of the Game, or your violation of law or third-party rights. This Section does not apply to the extent prohibited by law and does not apply to consumers where local law disallows it.

15. Dispute resolution and governing law

• 15.1 Who is a “consumer.” Here, “consumer” means an individual using the Game mainly outside a trade, business, or profession. The protections in 15.5 apply if you are a consumer in the EU, the UK, the EEA, or another country whose law gives you non-waivable rights.
• 15.2 Talk to us first. Before a formal claim, email legal@turnloop.games so we can try to resolve it. For non-consumers this step is required and lasts 30 days. If you are a consumer it is voluntary and does not stop you going to court, contacting a regulator, using a chargeback, seeking urgent relief, or acting to protect a legal deadline.
• 15.3 Governing law. This Agreement is governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. If you are a consumer, this does not override the mandatory provisions of the law of the country where you habitually reside, which continue to protect you (for EU consumers, Article 6 Rome I; for UK consumers, assimilated Rome I and the Consumer Rights Act 2015).
• 15.4 US residents — individual arbitration. If you reside in the US and are not protected by 15.5: a dispute not resolved informally is settled by binding individual arbitration before AAA or JAMS under their consumer rules; you and TurnLoop waive a jury trial and class or representative claims. This does not prevent you bringing an individual small-claims action, seeking public injunctive relief where the law preserves it, pursuing non-waivable statutory claims, or complaining to a regulator. You may opt out by emailing legal@turnloop.games within 30 days of first accepting this Agreement.
• 15.5 EU, UK, EEA & other protected consumers. If you are a consumer under 15.1, the arbitration and class/representative-action waiver in 15.4 do not apply to you, and: you keep the mandatory protections of your country of habitual residence; you may bring proceedings in your own country’s courts (or in Delaware if you prefer); TurnLoop will bring proceedings against you only in the courts where you are domiciled (for EU consumers, Articles 17–19 Brussels Ia); your right to bring or join collective or representative actions (in the EU, under Directive (EU) 2020/1828) is unaffected; and where an out-of-court dispute-resolution body applies, you may use it and we will tell you of any body we are required or have agreed to use.
• 15.6 Minors. If you are under the age of majority where you live, a parent or legal guardian must agree to this Agreement for you, and these dispute-resolution terms bind you only to the extent a minor can be bound under your local law.

16. Apple App Store users (additional terms)

If you obtained the Game from the Apple App Store, the following also apply: (1) this Agreement is between you and TurnLoop only, not Apple; (2) your licence is limited to use on Apple-branded devices you own or control, as permitted by the App Store Terms; (3) Apple has no obligation to provide maintenance or support; (4) for a valid warranty failure, you may notify Apple and Apple may refund the purchase price, and Apple has no other warranty obligation; (5) TurnLoop, not Apple, is responsible for product claims, legal and regulatory compliance, and consumer-protection claims; (6) TurnLoop, not Apple, is responsible for addressing third-party intellectual-property claims; (7) you confirm you are not in an embargoed country and not on a prohibited-parties list; (8) questions, complaints, or claims may be directed to TurnLoop at the address below; (9) you must comply with applicable third-party terms (for example, your carrier’s); and (10) Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it.

17. Changes to this Agreement

We may update this Agreement. We will update the effective date and, for material changes, give reasonable notice (in-Game or otherwise). Continued play after a change means you accept it, except that changes do not retroactively remove your statutory consumer rights.

18. Contact

support@turnloop.games (support) · legal@turnloop.games (legal).